Customer Service

What our Client Say About us

20+ years serving clients

100% customer satisfaction

11 Knowledgeable advisors to help you

20+ coverage options to choose from


I have a wonderful experience going to Guardus insurance. Jenesse is unbelievable, she is so sweet, knowledgeable, and lovely.
She found us a great commercial insurance package which other companies were not able to find. I owe her a lot for her hard work and knowledge. She is a doer, she will go out of her way to get you the best. We love and adore her.
Also her employer, Chris is a very nice person.
The staff there also are sweet.
I will keep going back to her for many years.

Anoush Babayan
★ ★ ★ ★ ★
I recently discovered that our insurance broker for 20+ years was a 100% "do nothing for client" adherent. Chris Ajlouni of Guardus Insurance Services was recommended to me. I was in a quandary about how to handle an expensive, home water damage repair. Chris gave me 2 hours of time he didn't have to spare, educating me about all relevant insurance wisdom gained from his decades in the business. Early on, I realized he would be my new insurance broker! Thank you, Chris, for the education! I am now 100% confident that I have an insurance agent who will meet my insurance needs far exceeding what I thought was possible!

Kevin ONeill
★ ★ ★ ★ ★
Guardus Insurance Services has always been helpful in providing me with solutions for my insurance needs whether it's for my home or my car! Chris and his team has always been responsive and proactive + helpful with all of my coverage needs and questions

Anne in particular has been so diligent in reminding me to pay for my insurance bills so that there's no gaps in my coverage. Anne has also been super helpful answering my questions about the invoices with my insurance providers. Excellent customer service!

Totally recommend Guardus! And Anne is a gem!
WOWOW Travelcat
★ ★ ★ ★ ★
My company has been working with Guardus Insurance Services for over 15 years. Thier rates are extremely competitive and the service we receive is top-notch. The professionals at Guardus Insurance Services have always been responsive and helpful each time I've had a question or concern.

Nancy Hanoosh
★ ★ ★ ★ ★
Got home insurance for our house from Mercury via Guardus Insurance. Irene Dias helped us out and it was a smooth experience. Irene and their colleagues were very responsive and the quote was very competitive as well. Highly recommended.

Venkata Ramanan Sambandam
★ ★ ★ ★ ★
I worked with Chris to get event insurance for a big awards gala that we’re having in San Francisco. He made the whole process easy to understand. And even when we needed to add something to our insurance - he was able to get the COI back to me quickly. We will work with him again in the future. Thanks, Chris.

Lisa So
★ ★ ★ ★ ★
Chris Ajlouni came highly recommended by my peers in the bar/restaurant industry. When I reached out to get a second opinion on a quote from my current insurer, Chris was so friendly and helpful. He took the time to get additional quotes for us and give us valuable feedback on the quotes that our current insurer had given us. I was very impressed by his honesty and work ethic and understand why he was recommended in the first place.
Sarah Garand
★ ★ ★ ★ ★
I have worked with Chris and the Guardus Team for over 10 years. Their knowledge of the various insurance requirements and laws associated to them is outstanding. In addition, the Team is very accessible and accommodating to my needs and always responds in a timely manner. Guardus is my go to for all my questions and service needs on insurance.

Vikram Patel
★ ★ ★ ★ ★
In this challenging insurance market, Chris helped us to secure insurance coverage on a commercial property which no other other broker could get for us. He is really exceptional at what he does. I highly recommend Guardus Insurance Services for anyone looking for insurance.

★ ★ ★ ★ ★
If you ever need auto or renters insurance then give Irene a call. I've been with her for over a decade now and she has always been amazing. She always remembers who I am even if it's been a couple of years since we talked, and I really appreciate that personal touch. I honestly can't say enough about the amazing service Irene has provided me all these years. Give her a call today!
Nick Cioffi
★ ★ ★ ★ ★
Irene is so good at what she does. She always lets me know way in advance that my renewal is coming up. And she always goes out of her way to find me the best coverage that’s the best deal for me. She’s has great customer service skills 👍 I would recommend her to anyone who is looking for car insurance!

Cheri Salazar
★ ★ ★ ★ ★
Chris has been servicing my account from the inception of my new company. He has continued to deliver on the highest standard of insurance at the lowest price. I recommend Guardus for all of your insurance needs and I will continue to recommend Guardus to anybody who needs insurance.

Scott Portocarrero
★ ★ ★ ★ ★
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We extend coverage to individuals and businesses in Campbell, CA and surrounding areas.
281 E. Hamilton Ave Suite 5 | Campbell, CA 95008
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